Fraud Protection, Built In.

Nobody can promise zero fraud — not us, not our competitors. What we can promise is this: every Gather event is protected by layered defenses, before, during, and after every sale. Here is what is running on your events right now.

1. Before payment: anti-bot defenses

Automated buying is throttled: rapid-fire attempts are blocked, every order is capped at 10 tickets, and every card payment is screened by Stripe’s fraud systems before it is even authorized.

2. At payment: risky payments are challenged

A payment flagged as risky must pass 3D Secure verification before any ticket is issued. Legitimate buyers are never blocked for a simple typo.

3. After payment: network memory

A card flagged for fraud at one event is blocked across ALL Gather events. If it tries to buy again: automatic refund, no usable tickets.

4. When a dispute hits: speed and evidence

The moment a dispute opens, tickets are voided automatically, you get an instant alert, and an evidence package is submitted to Stripe to fight the transaction. Issuer early fraud warnings are handled the same way — before the dispute even exists. A per-event payout hold is also available on request.

Humans on event night

If something goes wrong on the biggest night of your year, a human calls you back within 15 minutes. And every quarter, we publish a fraud transparency report.

What we don’t promise

We don’t sell “fraud insurance” and we don’t promise zero fraud: nobody in the industry does, and it would be dishonest. What we promise is to work harder than anyone so fraud never costs you your event.